Returns & Exchanges
At COPPERTIST.WU, we take pride in our handcrafted artistry and want you to be fully satisfied with your unique purchase. If you are not completely happy, we offer a 30-day return and exchange window for all items in their original, unworn condition.
Initiate Your Request
Contact our customer support team at [email protected] within 30 days of delivery with your order number and reason for return.
Prepare the Package
Carefully pack the item in its original COPPERTIST.WU artisan packaging, ensuring all tags, certificates, and protective materials are included.
Ship to Our Studio
Affix the provided return label or ship the package via a trackable courier service to the return address provided by our support team.
Inspection and Refund
Once our craftsmen inspect the item to verify its condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing